Bluebits Privacy Policy

Last updated on Jan 09, 2024

In short:

  • Bluebits believes that your privacy is of the utmost importance and shall strictly process your data in compliance with the applicable privacy regulations. In addition, Bluebits is ISO 27001- IT Security certified.
  • We collect personal data, i.e., your mailing address, technical data, mobile phone number, email etc., via our products/services.
  • These data are only used to ensure that you can use BlueBox smart lockers and to communicate with you.
  • We will send you, as a user, messages (by email and in the app) concerning BlueBox smart lockers and our related services. You can always unsubscribe.
  • You can always contact us at or 833 258 3269 to exercise your rights to review, delete, correct, and collect your data, submit complaints, etc. 

Bluebits respects your privacy. Our Privacy Notice describes the types of information we gather online through our website available at (the Site), and in other interactions we have with our users on the BlueBox app (the App). This Privacy Notice also describes how we use, disclose and otherwise manage this information. Please read this Privacy Notice carefully. This Privacy Notice may be updated from time to time. Accordingly, you should check the date of this Notice (which appears at the top of this page) and review any changes since the last version.

Collection and Use of Information

Bluebits, or a third-party service provider acting on our behalf (“Service Provider”), may collect and use information from and about you as described below.

Personal Information We Collect and How We Use It

Bluebits may collect personal information from you in various ways, including when you (1) submit online forms on the site (2) sign up for newsletters, emails or other communications from Bluebits; (3) participate in surveys, contests, sweepstakes or promotions; or (4) request information from us or otherwise contact us. The personal information we collect may include your name, company name, email address, mailing address, telephone number, and mobile telephone number.

We use information from and about you: (1) to provide services and communicate with you; (2) to respond to your inquiries; (3) to help us develop and improve our Site and Services and tailor our Site and Services to your interests.

Marketing Communications

You may be able to sign up on this site to receive electronic newsletters and promotional emails from Bluebits, including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, telephone number, and email preferences. We use this information to send you communications about our products and services, invitations to special sales and events, and notices of new features. We may tailor our communications to your interest and preferences based on information we have about you.

You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails or by contacting us at or 833 258 3269.

Surveys, Contests and Promotions

We may offer you the opportunity to participate in surveys, contests and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address, and telephone number. We use the information you provide to administer our surveys, contests, and other promotions and as otherwise described to you at the time you enter the survey, contest or promotion.

Website-Related Information

In general, you can visit our Site without telling us who you are or submitting any personal information. However, Bluebits may collect additional information, including—but not limited to—your browser type, operating system, Internet Protocol (IP) address, domain name from which you access the Site and service provider, as well as information about your browsing behaviour, such as the date and time you visited the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other Site usage data.

We use this information: (1) to review the usage and operations of our Site and services; (2) to address problems with our Site, our business or our products and services; and (3) to protect the security or integrity of the Site and our business.

Who do we share your data with and where do we process

Service Providers. We may share your personal information with our Service Providers (including affiliates) that provide internal business, professional or technical-support functions on behalf of Bluebits such as hosting our data, sending our communications, providing delivery services and providing marketing and advertising services. Your personal information may be maintained and processed by us, our affiliates and our Services Providers on servers located in Canada, the United States or other jurisdictions. Our Service Providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. For additional information on our Service Providers, contact our Privacy Officer as set out below.

Legal and Compliance. Bluebits and our Service Providers may share your personal information if such action is required for Bluebits or any of our Service Providers to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative or investigative request from a law-enforcement agency. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S., or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities . In addition, we may share your personal information if we or any of our Service Providers believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.

Your Communication Choices

As indicated above, if you have signed-up to receive our email communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the communication or message. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.

How do we protect your data

Bluebits is certified compliant with the ISO27001 Standard.

  • Reliable partners
    We ensure that we only allow a reliable partner to process your data, one who provides us with the required written guarantees that it will process data in compliance with the requirements of this Privacy Policy and the privacy regulations.
  • Technical security measures
    By security measurement for access (login requirements, password policy, role division, etc.), storage (encryption, backup, etc.), and protection from outside access (firewall, antiviral software, etc.) of the media on which personal data is stored.
  • Organizational measures
    This includes raising awareness among employees and service providers about the importance of privacy, the enforcement of policies, the continuous maintenance of a data register, compliance with a data policy, etc.

Despite the security measures that we take, it is important to know that the transfer of data via an Internet connection is never without risks and you must take the necessary precautions when you are connected with the Internet in order to protect yourself from viruses, malware, etc.

Access to Information

You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access, update and correct some of your personal information online if you have registered for a Bluebits Account. Otherwise, you may do so by emailing or writing to us at the contact information set out in the Contact Us section below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

How to Contact Us

If you have any questions or comments about this Privacy Notice or the manner in which we or our Service Providers treat your personal information, or to request access to your personal information, you can contact us at:

Bluebits Technologies Inc.
4710 Kingsway #1620, Burnaby, BC V5H 4M2